A. If you are using webmail (i.e. going to www.slinkcom.net and logging in), make sure your username and password is correct. Refer to the “Using and Configuring SwiftLink Email” section for instructions. If you are using email software such as Microsoft Outlook or Mozilla ThunderBird, be sure your email settings are correct. Instructions for configuring these programs can be found in the “Using and Configuring SwiftLink Email” section.