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Home arrow Internet FAQ's arrow Q5. My internet service seems slower than normal. What could be the problem?
Q5. My internet service seems slower than normal. What could be the problem? Print

A. If your problem seems to be isolated to one website, they are probably overloaded or having other technical difficulties. If this problem is noticeable everywhere on the internet, be sure you don?t have any P2P Filesharing (music downloading) programs running. These applications are notorious for utilizing extreme amounts of bandwidth. If you are experiencing an unusual amount of pop-up ads or your computer is acting strange in other ways, you may have adware or viruses and you should have your computer looked at by a technician. You may also try unplugging any wireless routers, cordless telephones, or other wireless devices you may have in your home or business. If performance improves, try changing the channel of the device if possible. If the device in question is not configurable, we recommend replacing the device with equipment that is on a different frequency than your wireless receiver. Information about your wireless receiver can be obtained by phoning our office.

Last Updated ( Monday, 05 May 2008 )
 
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